Oh my word! I decided to chop off all my long hair for a cute pixie cut but was so anxious about it looking terrible. Tammy completely put me at ease and included me in every bit of the redesign. There wasn’t a moment that I was worried she didn’t know exactly what I wanted. I couldn’t be happier with the results and has such a laugh in the process. I highly recommend this salon and will be back again.
I have been to Ego on three occasions and can't praise them highly enough. My first visit was to have a 're--design' and the result was brilliant. I had a new colour which really suited me, the style wasn't high maintenance because the cut was so good and I got so many compliments it was unbelievable! So I was really excited to go back to have the same again a couple of months later. Unfortunately the salon was very busy, the level of customer service was not as good and neither was my haircut. It wasn't awful by any means, just not up to the previous really high standard. I was very disappointed but didn't say anything at the time.
After a week or so I decided to drop the salon an email and test their promise of 100% satisfaction guaranteed. I got a reply within a couple of hours, was booked in for a new appointment a few days later and had it done again for free. The stylist was absolutely great about it, really apologetic and she didn't make me feel at all bad for complaining (I was nervous about going back as I wasn't sure how they would react to me) Once again, I loved my haircut.
I couldn't praise them highly enough for the way they have treated me or the new lease of life they've given my previously neglected hair. I am going back again this afternoon and once again, am really looking forward to it!
Love my Brazilian Blowdry! J Drying time cut in half! Best of all I can go for a jog or work out and my hair still looks good! Thank you Tammy – would recommend it to anyone with long, straight hair!
I've struggled with my super thick curly hair all my life. I've always wanted sleek, shiny, straight hair that I can run my fingers through.... and FINALLY I've now got it! The Brazilian Blowdry is the best money I've ever spent. It's totally transformed my hair. I feel like a new person. Thanks to Joe for the Brazilian Blowdry and Claire for the cut. Thanks for getting me excited about having my hair done again. I would recommend anyone struggling with their thick unruly hair to go for this brilliant service...you won’t regret it!
I booked the “Hollywood Queen” package Ego offers (you get about £270 of treatment, vouchers and stuff for £85). I hadn’t been to any hair salon in years, so I was quite nervous. Additionally, I had tried to dye my very fine hair blonde from brown, and it had gone quite reddish (in a bad way) and was now in very poor condition.
I took a photo of a haircut I liked with me to the salon and explained what I wanted. I still insisted that I wanted my hair blonde, so the stylists at Ego set to work. Fortunately (I’ll explain why later on!) my hair just would not lighten enough on one side (I noticed it was the same side that wouldn’t lighten when I had initially tried to blonde it at home, no idea why!). They tried everything, stronger lightener, heating it etc but it just wouldn’t go. The staff were really attentive, and were very sorry it wasn’t going to work in one go.
Having seen how much the lighter hair colour really didn’t suit me, I was really glad when I was given the option to pick a new, darker colour. Joe listened to what I wanted, and then suggested a beautiful violet that complimented my skin tone. After my hair had been dyed violet, one of the girls gave me an intensive conditioning treatment for free, as it was my first time at the salon.
Then Joe set about cutting my hair, based on the photo I had taken with me. I was really impressed with the stylish cut, and the condition of my hair afterwards. It really suited me, and I couldn’t believe that my frizzy, broken, reddy--orange hair had been transformed into something so lovely! I came to the salon at 2.15 and was there past closing, the staff were so dedicated to getting my hair perfect! On leaving, because I had opted for the “Hollywood Queen” package, I was given a goody bag with free salon shampoo and conditioner to suit my hair and lots of vouchers. To conclude, I think that £85 was cheap for the service, time and effort (plus goodies!) I received. Plus, I DID get tea (and a biscuit!), and would recommend Ego to anyone that wants a lovely haircut, but is scared of taking the plunge! Everyone at Ego was lovely; I wish I could remember all their names! Oh, and all my family love my completely new hair too!
The staff were lovely and made the effort to welcome me as a new client. I was given a free treatment and I’ve come away with lots of brill wee vouchers with lots of discounts. I can’t praise this place enough. I’ve never had a hairdresser I felt so good about to recommend to my friends but I do now. Claire really took the time to listen to what I wanted out of my hair.
Highly talented hairdressers and great service never seem to go hand in hand but at Ego it really does. Thank you Claire, chuffed to bits with my new do. :) x
I have honestly never been so happy with my hair I am 68 I only had a few grey hair and I was blond I play bowls and nearly all of the ladies have lovely grey/silver hair. Now I have also it is so natural looking, and does not age me . Thank you Jennifer.
My partner bought me a "colour me beautiful" package for my birthday,I couldn't wait to use it. Becky did an absolutely awesome job.I've not always been a fan of going to the hairdressers from past experience of the stylists never listening to what I actually want.
All the staff were very friendly and welcoming,I love the deals and packages they provide, there is so much choice. I really feel like a valued customer. I can't praise them enough for the new life they've given to my previously neglected hair.
Before I found Ego, I would never stick to the same hairdresser, I'd go round various salons in town trying to find a hairdresser who understood what I wanted, who listened to me and who wasn't scared of telling me the truth if I said I wanted a certain style and it didn't suit me!
Now though, a year and a half on, I am still with Ego and more specifically with Claire Marie. What a lovely lady she is. She always gives me a warm welcome, she listens to what I would like done, tells me if she doesn't think it's the right things for me at the time and always makes me feel like I'm the only person in the salon....which is always very important to me. When I pay for something like this, I want my money's worth and to be made to feel like I'm the most important person there! (as big headed as that sounds!) And Claire Marie always achieves that.
Her years of experience are evident and are a credit to her and the salon.
Thank you very much. I'm so looking forward to my next visit!
NHS Highland Council
Since being welcomed to Ego by Michelle, who listened to what I wanted and worked out what would suit my lifestyle, my look, and my wants, I wouldn't trust anyone else with my hair. I love the cut, I love the colour, I love the way they keep my hair looking fresh and new each time, and it is in fantastic condition. I couldn't ask for more, and am looking forward to my next appointment tomorrow.
Been coming to Ego for almost two years now and the packages are brilliant. Just in the process of buying another one just now all ready for my cut & colour with Claire-Marie on Wednesday. Ego are the best.
My first Ego experience was so positive! I have just moved to the area and received a discount voucher to use with my first visit. From booking in on the phone to leaving with my new 'do' (Becky was excellent!) my experience was so positive and I received an excellent cut (and AMAZING Head massage!) Well done all, I'll be sure to be back!
I want Jennifer to know just how happy I am with my new look! I had the Queen of Ego package on Saturday and with my nerves in check went blonde and short!
I totally love it! My hair is so simple to style yet chic and it even looks thicker. No worries about looking like a boy ;-)
First day at work with the new style and every body keeps cooing about how good it looks and asking where I had it done.
You’ve been doing my hair for some time now and I just can’t get across how much I love what you’ve done, nothing short of a miracle! Thank you Jennifer and see you soon.
So happy with my brand new ash blonde hair, by far the best colour I've had yet! Thanks to Jennifer, your a pocket sized colour wizard! X
A month later and I am still getting compliments on both the colour and the style of my hair. Thank you Becky for giving me a style that is manageable and trendy. Although I visited the salon whilst on holiday, I was still made to feel like I was a valued customer - something that is very rare in today's climate. Next time I am in Inverness I will come back.
Where do I start. In the last few months I've had fab cuts & colours from both Claire-Marie and Jennifer. Not to mention the countless number of blow dries from Louise (she is the best). Knows exactly the way I like it. Also had the hair straightening done. Customer service is first class. Always get greeted with a cheery smile. Wouldn't dream of going anywhere else.
I was introduced to Ego a few years ago by a friend! I have never gone anywhere else since Love the place, the staff and the great job they have all done keeping my hair in tip top condition. I especially love their package deals can really spoil yourself and great value for money! Thanks all at EGO Fran and Niamh Beaton
I had been looking forward to my hair do for weeks. I am really happy with the cut and colour. I think it has taken years off me. Thanks to everyone
This is to say a large thank you to the Ego Hair Design Staff for the very kind donation of a cut and design to the raffle for Inverness High School’s Transylvania Expedition Funds. Your lovely donation raised a lot of interest and funds; the raffle fundraising totaled £265!
Many thanks for all your kind words and support it is much appreciated
Kinds Regards, and have a very merry Christmas,
Louise Hoult (Faculty Principle Scientific Studies, Inverness High School)
I have tried numerous hairdressers in the past but although some gave a good service and cut on the first visit when I returned for a second visit the service and the cut was never good! Now I have found Jennifer at Ego thanks to my daughter in law - second cut and serviced just as fabulous as the first. Thank you Jennifer.
I had my hair restyled and a more up to date colour carried out by Craig when he worked at another Salon. I followed him to Ego. He is a welcome addition to your dedicated team. All the staff are very welcoming and your after care service is second to none. I would have no hesitation in recommending Ego to friends and family. In fact I have introduced my daughter to Ego and she was very impressed with the service and care taken. Keep up the good work and i will see you all at my next visit.
I came to Ego in March as was looking for a new salon. I was welcomed by Nicola who listened to what I wanted and offered advice on my cut / colour. The result was superb and the colour amazing. She also talked to me about the Elite package which i decided to take advantage of.
Since then I have had another colour and a Brazilian blow out with Louise which was such a bizarre experience but fantastic results.
Next i went for extensions with Jennifer. She took time to talk about the whole process including the maintenance. Nothing was too much trouble. She was completely open and honest with me which I appreciated.
2 weeks later i had to phone in a bit of a panic as wasn't coping with them and she put me at ease by again talking me through concerns over the phone and then organising another appt to come in and pop back in the ones that came out.
I have also had 2 nail appts for Shellac with Lucy and Marta, both gave a great service.
Carla is also a lovely breath of fresh air welcoming me each time I come in.
My overall who Ego experience has been one of high praise for all those I have come in contact with.
After not having my hair cut professionally for six years I decided to go to Ego. I had the most wonderful salon experience I ever had. Everyone was so very friendly, knowledgeable and professional; but best of all, my hair looked great!!!
Thanks to Louise at Ego I feel braver with my hair. I've always had it long and always a bit blonde. I wanted some colour so we started small with just a section with coppers, red and purple. Next time Louise encouraged me to embrace that bit of me that really wanted more colour, so we did a bit more. Next time I'm going full all over red and purple and a bit shorter. I love the results, I love how she knows what works, and I feel completely at ease when I'm in the salon that I'll get a good job done. I always feel like a kid with the excitement when I look in the mirror when it's all done and styled and LOVE LOVE LOVE my new look :-)
Claire Marie was amazing with my extremely thick and unruly hair. I'd had it dip dyed and the ends were a total mess! Claire-Marie explained everything in detail what she was going to do, puting me at ease. I had an amazing conditioning treatment and my hair was thinned down alot, leaving it soft and looking and feeling healthy. The wee cup of tea on a tray is a lovely touch and there wasn't an awkward moment, i felt like I could tell Claire Marie what I wanted. There was a moment when I did feel she had cut it too short - and I actually felt like I could tell her this, this was explained very well with how the condition of my hair was and that it needed it. Tremendous all round service and they do great offers for new clients! Definitely will be returning!
WOW it took me a day or two to get used to it but WOW.
I am so happy that I decided to return to Ego after a previous hair salon damaged my hair and left my colour looking shabby to say the least.
The hair dresser was very helpful in helping me get the hair colour i desired and leaving my hair looking in tip top condition. Thanks and see you in 6 weeks.
Wow is all I can say after my visit today. Craig really transformed my hair love my colour & my new style, even my husband who wanted my hair length to stay the same loves my new hairstyle. Thank you so much Craig love it can't recommend Ego enough.